Terms of Use

Welcome to VinScanPro! Please read these Terms and Conditions carefully before using our services, products, or website. By using www.vinscanpro.com (the “Site”), you agree to comply with these terms. If you do not accept these Terms, please discontinue use immediately.


Terms and Conditions of Use

Last Updated: June 2025

Welcome to vinscanpro.com, owned and operated by VinScanPro LLC (“VinScanPro”, “we,” “our,” or “us”). By accessing or using our website and services (“Services”), you (“you” or “User”) agree to comply with and be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy and Refund Policy. If you do not agree with these Terms, you must not access or use our Services.

These Terms constitute a legally binding agreement between you and VinScanPro. Please read them carefully.

1. Agreement to Terms and Modifications

By using the website or Services, you acknowledge that you have read, understood, and accepted these Terms.

VinScanPro reserves the right to modify or update the Terms at any time. We will notify users of any material changes through email and/or prominent notice on the site. Continued use of the Services after such changes will constitute your agreement to the updated Terms.

We reserve the right to restrict or refuse access to the Services to any person for any reason, including violation of these Terms.

2. Arbitration, Class Action Waiver, and Dispute Resolution

By using the Site, you agree that any disputes, claims, or controversies between you and VinScanPro — including but not limited to those arising from or related to your use of the Site, Services, vehicle reports, data, transactions, or communications — shall be resolved through binding individual arbitration, not in court or in a class or representative action.

You further agree that:

  • The arbitrator will determine whether a dispute is subject to arbitration;
  • No class actions, private attorney general claims, or representative actions are permitted;
  • You waive the right to a jury trial;
  • The arbitrator’s decision shall be final and enforceable.

Governing Law and Venue

  • These Terms shall be governed by the laws of the State of Arizona, without regard to conflict of laws principles. All arbitration or court proceedings shall be venued in Maricopa County, Arizona.

Informal Dispute Resolution

Before initiating arbitration, you agree to attempt to resolve any dispute by providing a written description of your issue to support@vinscanpro.com. We will respond in good faith and attempt to resolve the issue informally within 30 days.

If unresolved, either party may initiate binding arbitration with a mutually agreed-upon arbitration provider. If agreement cannot be reached, either party may petition a court to appoint a neutral arbitrator.

Exceptions

Claims involving intellectual property rights or unauthorized access to data may be brought in Arizona state or federal courts.

3. Eligibility

You must be 18 years of age or older to use the Services. By using the Services, you represent and warrant that you meet this age requirement.

4. Technical Requirements

You are responsible for obtaining internet access, software, and devices compatible with our Services. We are not liable for disruptions caused by user-side technical limitations, and no refunds will be issued in such cases.

5. What You Should and Should Not Expect from VinScanPro

a. Quality and Availability

While we strive to ensure continuous and reliable access to our Services, VinScanPro does not warrant that access will be uninterrupted, timely, secure, or error-free. Service interruptions may occur due to internet congestion, maintenance, upgrades, server outages, or other factors outside our control.

b. Technical Improvements and Maintenance

We reserve the right to modify, enhance, update, suspend, or discontinue any aspect of our Services at any time, including for regulatory compliance, system upgrades, or performance optimization. Such changes may result in temporary loss of access or functionality.

c. User-Generated and Third-Party Content

VinScanPro does not control or endorse content submitted or made available by third parties. Such content is the sole responsibility of the source and may include material that is outdated, inaccurate, offensive, or illegal. Use discretion when interacting with any such content.

d. Use and Storage of Information

We do not guarantee retention of your reports, queries, or account data. You are responsible for maintaining your own records. VinScanPro shall not be liable for lost, deleted, or altered data or communications.

e. Removal and Disclosure of Content

We reserve the right to edit, refuse, or remove any content on the platform that we deem, at our sole discretion, to violate our policies or applicable law. We may also disclose information when reasonably necessary to:

  • Comply with legal obligations;
  • Enforce these Terms;
  • Prevent security threats or fraud;
  • Protect the rights, property, or safety of VinScanPro, its users, or the public.

f. Termination of Services

VinScanPro may, at its sole discretion and without liability, suspend or terminate your access to the Services at any time, with or without cause or notice.

6. What VinScanPro Expects from You

a. Accurate and Unique Account Use

You agree to create only one personal account unless expressly permitted otherwise. You may not share or transfer your account to another person or entity without our prior written approval. Information you provide must match your actual identity and be current, complete, and accurate.

b. Suspension and Termination

VinScanPro may suspend or terminate your access to the Services without notice if:

  • You breach these Terms;
  • You fail to make a payment when due;
  • We detect unauthorized use or fraud;
  • Your behavior indicates misuse or abuse of the platform.

You will not be entitled to refunds or compensation for any unused subscription period in the event of such suspension or termination.

c. Delinquent Accounts

Accounts with unpaid balances may be restricted. VinScanPro reserves the right to take remedial action, including suspension, termination, and forwarding outstanding balances to collections.

d. Use of Hardware and Software

To use the Services, you must ensure your device, browser, and internet connection meet minimum performance standards. VinScanPro is not responsible for performance issues caused by insufficient user-side technology.

e. Legal Acknowledgment

By submitting payment or using the Services, you agree to all transactional obligations, including acceptance of notices, disclosures, and service-related documents electronically.

f. Limitations on Use of Reports

Reports are provided for informational purposes only and should not be used as the sole basis for any vehicle purchase decision.

7. Reserved Rights

VinScanPro retains the right to monitor, audit, and act on user activity to protect the integrity of its platform and comply with applicable law. Specifically, we reserve the right to:

a. Monitor Usage and Verify Information

We may review user activity, transactions, and submitted information for accuracy, compliance, and fraud prevention.

b. Refuse, Cancel, or Block Access

We may refuse service, cancel orders, or restrict access to the Services for any user suspected of violating our Terms, engaging in fraudulent activity, or attempting to abuse promotions or subscriptions.

c. Investigate and Enforce

We may audit accounts, request re-confirmation of use cases, and deactivate or suspend accounts that appear to misuse our platform or violate legal or policy obligations.

d. Enforce Subscription Limits

Accounts created to bypass restrictions, including limits on trials, personal use policies, or pricing tiers, are subject to termination or forced upgrade to commercial plans.

8. Fees, Subscriptions, Billing, and Usage Limits

a. Payment Authorization

By purchasing Services on VinScanPro.com, you agree to pay all listed fees, taxes, and applicable charges. You authorize us to charge your payment method on file in accordance with selected billing terms.

b. Pricing and Changes

VinScanPro may update pricing, billing cycles, or terms at any time with advance notice. You may cancel your subscription before such changes take effect. Continued use indicates acceptance of new terms.

c. Refund Policy

Subscription fees are non-refundable unless otherwise required by law. For more information, refer to our Refund Policy.

d. Trial Period

VinScanPro offers a $1 trial for new users, valid for 3 days. Unless canceled before expiration, the trial will convert to a paid monthly subscription (currently $99.00/month).

e. Cancellation Policy

Users must cancel through their account dashboard. Emailing support alone does not cancel a subscription. If you encounter technical issues, contact support@vinscanpro.com with a screenshot and full description.

f. Monitoring for Abuse

Subscriptions are for personal use only. VinScanPro monitors account activity to identify excessive or commercial use. If such use is detected, we reserve the right to temporarily restrict access, require account review, or offer commercial upgrade options.

g. No Guarantees on Data

Reports are based on third-party and public data sources. VinScanPro does not authenticate, verify, or guarantee the completeness, timeliness, or accuracy of report data.

9. Intellectual Property

All content, design, trademarks, and data on the site are the intellectual property of VinScanPro or its licensors. You may not:

  • Copy, reproduce, or distribute content from the site;
  • Use automated tools to extract or scrape content;
  • Use our branding without prior written consent.

User-submitted content grants VinScanPro a royalty-free license to use, display, or adapt such content for operational purposes.

10. Limitations of Liability

VinScanPro provides Services “as is” and disclaims all warranties, express or implied. We are not liable for:

  • Inaccuracies in reports or data;
  • Losses from relying on our reports;
  • Technical failures, data breaches, or service interruptions;
  • Indirect, consequential, punitive, or special damages;
  • Damages exceeding $100, in any circumstance.

You assume full responsibility for vehicle-related decisions based on reports obtained from VinScanPro.

11. Indemnification

You agree to indemnify, defend, and hold harmless VinScanPro and its affiliates from any claims arising from your use of the Site, violation of these Terms, or reliance on our Services.

12. Third-Party Links and Content

We are not responsible for the accuracy or practices of third-party content or websites linked to from vinscanpro.com. Your interactions with such parties are solely between you and them.

13. Account Termination

We reserve the right to suspend, terminate, or restrict your account at any time for violations, suspected fraud, excessive usage, or non-compliance.

14. Notifications

We may send notices via email to the address provided in your account. These are deemed effective upon dispatch.

15. Severability and Entire Agreement

If any part of these Terms is found invalid or unenforceable, the rest shall remain in full effect. These Terms constitute the entire agreement between you and VinScanPro and supersede prior versions or discussions.

If you have any questions regarding these Terms, please contact us at:

support@vinscanpro.com